Policies and information

Accessibility statement

Seating plans are made by all kinds of people, so the tool has to work for everyone: with a keyboard, a screen reader, a phone or a large zoom. This is what we have built, how we check it, and where it still falls short.

Last updated 3 min read

  • WCAG 2.2 AA The standard every page is designed and tested against.
  • Tested every release Automated accessibility checks on every page, in light and dark.
  • Keyboard and screen readers Build, arrange and export a plan without a mouse.
  • Tell us We treat accessibility problems as bugs and fix them first.

Our commitment

We want everyone to be able to plan seating with this site, whatever device, browser or assistive technology they use. Accessibility is part of how each feature is designed and a condition for releasing it, not an extra added later.

The standard we follow

We design and test against the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard that most accessibility laws and policies refer to. We believe the site meets it in most places; the exceptions we know of are listed under known limitations.

What’s built in

  • Keyboard: you can import a list, arrange it, move people and export the plan with the keyboard alone; focus is always visible, and a “Skip to content” link starts each page.
  • Screen readers: the list view gives the same information as the floor plan, as headings, lists and labelled controls, so plans can be built and checked without seeing the diagram.
  • No dragging needed: on any device you can select a person, then select a table or seat, instead of dragging.
  • Readable: text and controls meet contrast requirements in both the light and the dark theme, and the site follows your system’s theme.
  • Zoom and small screens: pages reflow to phone widths without sideways scrolling, and text can be enlarged with browser zoom.
  • Calm motion: animations are turned off when your system asks for reduced motion.
  • Touch targets: buttons and links are at least 24 by 24 pixels, as WCAG 2.2 requires.
  • Language: pages in other languages declare their language, so screen readers pronounce them correctly.
  • Exports you can read: every plan can be exported as an Excel or CSV list as well as a printed chart.

How we test

Before any change is published, the whole site goes through an automated test suite of more than 6,000 checks. For accessibility, that means:

  • Every page is scanned with the axe accessibility engine for WCAG 2.0, 2.1 and 2.2 level A and AA rules and best practices, in both the light and the dark theme.
  • Each check runs in twelve set-ups: the Chromium, Firefox and WebKit (Safari) browser engines, each on a phone, an Android phone, a tablet and a desktop screen.
  • Keyboard-only tests import a list, arrange it, change a seat and export the result without a mouse.
  • Pages are also checked for sideways scrolling at phone widths, and key pages are audited with Lighthouse.

Automated tools can’t catch everything, which is why your feedback matters.

Known limitations

  • The floor plan is visual. It is a drawing of the room; screen reader users should use the list view, which holds the same information.
  • Printed PDFs aren’t tagged. PDF exports are made for printing; use the Excel or CSV export for a list a screen reader can read.
  • Japanese and Korean PDFs draw their text as shapes, so the text can’t be selected or read aloud. The list view and the Excel export carry the same names.
  • QR codes need a camera. The same plan can always be shared as an ordinary link.

Tell us about a problem

If anything on the site is hard to use with your setup, please write to our contact page with “Accessibility” in the subject. Tell us the page, what you were trying to do, and the browser and assistive technology you use. We treat accessibility problems as bugs and give them priority. If you need a plan in a different format, we will help.

This statement was prepared on October 19, 2026, based on the testing described above, and is updated as the site changes.